Shipping policy

Shipping Policy

At MyPharmacyIndia, we are dedicated to providing a seamless shopping experience, ensuring that your orders are delivered promptly and securely. This Shipping Policy outlines the terms and conditions related to the shipping and delivery of products purchased from our website. By placing an order with us, you agree to the policies stated below.

Order Processing

Order Confirmation Once you place an order on our website, you will receive an order confirmation via email. This email will include details of your order, such as product name, quantity, price, and estimated delivery time.

Order Processing Time We strive to process and ship your order as quickly as possible. Typically, orders are processed within 1-2 business days from the date of purchase. Please note that processing times may vary during peak periods or due to unforeseen circumstances.

Shipping Methods and Delivery Time

Shipping Options We offer various shipping options to meet your needs, including standard and expedited shipping. The available shipping methods and associated costs will be displayed during the checkout process.

Estimated Delivery Time

Delivery times vary depending on the shipping method selected and the destination of your order. Standard shipping typically takes 5-7 business days, while expedited shipping may take 2-4 business days. Please note that these are estimated delivery times and may be subject to delays due to factors beyond our control, such as weather conditions or carrier issues.

International Shipping We currently ship orders within India and to select international destinations. International shipping times and costs vary based on the destination country. Please be aware that international orders may be subject to customs duties, taxes, and fees, which are the responsibility of the recipient.

Shipping Costs

 Domestic Shipping Shipping costs for orders within India are calculated based on the weight, size, and destination of the package. Shipping charges will be displayed at checkout before you complete your purchase.

International Shipping International shipping costs are calculated based on the destination country, package weight, and shipping method chosen. Any additional customs duties or taxes imposed by the destination country are the responsibility of the customer.

 Free Shipping We may offer free shipping on orders that meet certain criteria, such as minimum purchase amounts. Details of any free shipping promotions will be provided on our website or during the checkout process.

 Tracking Your Order

Shipment Tracking Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number and a link to track your package. You can use this information to monitor the status and estimated delivery date of your order.

Delivery Issues If you encounter any issues with the delivery of your order, such as a delayed or lost package, please contact our customer service team at mypharmacyindia2024@gmail.com or +91 84396 10124 for assistance.

 Delivery Address

Address Accuracy Please ensure that the shipping address provided at checkout is accurate and complete. We are not responsible for orders that are delayed or undelivered due to incorrect or incomplete address information.

Address Changes If you need to change the shipping address after placing an order, please contact us immediately. We will do our best to accommodate your request, but please note that once an order has been processed and shipped, address changes may not be possible.

Undeliverable Packages

Failed Delivery Attempts In cases where the delivery carrier is unable to deliver the package due to reasons such as an incorrect address, absence of the recipient, or refusal of the package, the carrier may attempt to redeliver the package or return it to us.

Return to Sender If a package is returned to us due to a failed delivery attempt or incorrect address, we will contact you to arrange for reshipment. Please note that additional shipping charges may apply for reshipment.

 Damaged or Lost Packages

Damaged Items We take great care in packaging your orders to ensure they arrive in perfect condition. However, if you receive a damaged item, please contact us immediately at mypharmacyindia2024@gmail.com or +91 84396 10124 with your order details and a photo of the damaged product. We will work with you to resolve the issue and arrange for a replacement or refund.

Lost Packages If your package is lost in transit, please contact us as soon as possible. We will initiate an investigation with the carrier and work to resolve the issue promptly. In the event that the package cannot be located, we will offer a replacement or refund.

Returns and Exchanges

 Return Policy If you are not satisfied with your purchase, please refer to our Return Policy for information on how to return or exchange an item. Shipping costs for returns may be the responsibility of the customer, depending on the reason for the return.

Refunds Refunds for returned items will be processed once the item is received and inspected by our team. Please allow 5-7 business days for the refund to be credited to your original payment method.

 Contact Us

If you have any questions or concerns regarding our Shipping Policy, please do not hesitate to contact us at:

Email: mypharmacyindia2024@gmail.com
Phone: +91 84396 10124

We are here to assist you and ensure that your shopping experience with MyPharmacyIndia is smooth and satisfactory.