Privacy policy

Last Updated: April 4, 2026

At My Pharmacy India, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.

By using our website, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of personal information:

a. Personal Details

  • Name
  • Email address
  • Phone number
  • Billing & shipping address

b. Payment Information

  • Credit/Debit card details
  • UPI / Net banking details
  • Transaction information

Note: Payment data is processed securely through trusted payment gateways.

c. Account Information

  • Login credentials
  • Preferences & settings

d. Usage Data

  • IP address
  • Browser type
  • Device information
  • Website activity (pages visited, products viewed)

2. How We Use Your Information

We use your data to:

  • Process and deliver your orders
  • Provide customer support
  • Improve website experience
  • Send order updates and important notifications
  • Share offers and promotions (only if opted-in)
  • Prevent fraud and ensure security

3. Sharing of Information

We do not sell your personal data.

We may share your information with:

  • Payment gateways (for transactions)
  • Shipping partners (for delivery)
  • Shopify (our platform provider)
  • Service providers (IT, analytics, support)

All partners are required to keep your data secure and use it only for necessary services.

4. Cookies & Tracking

We use cookies to:

  • Improve website performance
  • Remember your preferences
  • Show relevant products and offers

You can disable cookies through your browser settings at any time.

5. Data Security

We take appropriate security measures to protect your personal information. However, no online system is completely secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Access your personal data
  • Request correction of incorrect data
  • Request deletion of your data
  • Opt-out of marketing communications

To exercise your rights, contact us at:
📧 mypharmacyindia2024@gmail.com

7. Children’s Privacy

Our website is not intended for individuals under 18 years of age. We do not knowingly collect personal data from children.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices or content.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

10. Contact Us

If you have any questions regarding this Privacy Policy, you can contact us:

📧 Email: mypharmacyindia2024@gmail.com